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End-to-End
Utility Management

Guests Arrive. Utilities Work.

For Corporate Housing Providers & Property Management Teams managing utilities at scale.

Smartbill combines software with a dedicated operations team to set up, transfer, and close utilities automatically — so every guest walks into a ready unit, and your team never chases a bill again.

Trusted by

From hundreds to thousands of units, portfolio operators rely on Smartbill to deliver a seamless guest experience — every move-in, every time.

CORT logo
Sterling logo
Ready Statys logo
Housing Helpers logo

Why Utility Management Breaks at Scale

It’s not effort. It’s fragmentation.

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A guest arrives to no power. One bad check-in becomes a complaint to their employer — your client.

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Provider portals scattered across teams and inboxes

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Service interruptions during turnovers and move-ins

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Manual follow-ups draining your operations and AP teams

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Incomplete audit trails when finance needs answers

Your team didn’t sign up to chase utility companies.

But without clear ownership, that’s exactly what happens.

Smartbill takes full operational ownership of utilities — start to finish.

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Not just bill pay. Not just software. Not tickets. Resolution.

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+99%

Bills processed on time

+99%

Reduction in late fees

+90%

Disputes resolved within 5 days

+95%

of providers supported nationwide

99%

Move-in ready on day one

Everything utilities. Nothing left to chance.

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Setup, Transfer & Disconnection

We coordinate directly with providers so utilities are live before the guest arrives and closed the moment they leave — no gaps, no overlaps.

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Bill Capture (Paper + Digital)

Every bill — regardless of format or provider — is collected, standardized, and logged. No inbox chaos, no manual chasing.

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Pay & Reconcile

Payments go out on time and are matched accurately to the right property and account, every cycle.

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Exceptions & Disputes

Missing bills, incorrect charges, provider errors — we don’t flag them and wait. We resolve them.

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Reporting & Audit Trail

Clean data, clear ownership, and full visibility so finance always has the answers they need.

WHY Smartbill

Automation is helpful. Ownership is critical. Guests definitely don’t care about either.

Most platforms track problems and send you a ticket. Smartbill owns the outcome. When something goes wrong — a provider error, a missed bill, a service interruption — we fix it. Not eventually. Now.

That’s the difference between software that monitors and a team that’s accountable.

  • Named operations team
  • Defined SLAs
  • Clear escalation paths
  • Accountability you can point to

When something goes wrong, you don’t open a ticket. We fix it.

How it works

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Connect Your Portfolio

Share your addresses, providers, move-in schedules, and access. We handle the rest.

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We Own the Entire Utility Lifecycle

From activation to final bill, Smartbill manages every step — billing, payments, exceptions, and turnovers.

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Guests Arrive. You Get Answers.

Every unit is utility-ready on move-in day. Every question has a clean audit trail behind it.

Ready to stop managing utilities?

See how Smartbill delivers a seamless guest experience — at any portfolio size.

No long-term commitment required. We’ll show you exactly how it works in 15 minutes.